Reference

Read These Terms Before You Play

These terms govern your account with unityhardrock — what you agree to when you open an account, how deposits and withdrawals work through PayPal, Venmo, and Play+, and what we expect from both sides.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount-holder agreementState law appliesSubject to change with notice
unityhardrock Read These Terms Before You Play
TERMS CONTACT

Reach Us About These Terms

Questions about a specific clause, a payment dispute, or an account hold? Our support team can walk you through what the terms mean for your situation. Reach out through any of the channels below — have your account email and the payment method you used (PayPal, Venmo, or Play+) ready to speed things up.

Team online

Live Chat

Open the chat widget from your account dashboard for direct help with terms questions, account holds, or payment disputes during staffed hours.

Email Support

Send a detailed message to our support address. Include your account ID and the specific clause or transaction you're asking about for a faster response.

Help Center

Our Help Center has written explanations of common terms questions — account closure, withdrawal holds, and what triggers an identity review — available any time.

YOUR RIGHTS HERE

How We Handle Your Account Data

Your account data is held securely and used only to operate your account, verify identity, and comply with state reporting requirements. We do not sell your personal information to third parties. You can request a copy of the data we hold on you by contacting support with your account email — we'll respond within the timeframe required by applicable state law. Cookies are used to keep your session active, remember your wallet preference (PayPal, Venmo, or Play+), and detect unusual login activity. You can manage cookie settings in your browser, though disabling certain cookies may affect how the account dashboard loads on mobile.

Data Access Requests

Submit a written request through email support and we'll provide a copy of your account data within the window state law requires — no extra fee charged.

Account Security

SSL encryption protects every session. If you suspect unauthorized access, lock your account from the security tab and contact support immediately with your registered email.

Cookie Policy

Session cookies track your logged-in state and wallet choice. Analytics cookies are separate and can be declined in your browser settings without breaking account access.

Requesting Term Changes

You can't negotiate individual term changes, but you may close your account at any time. Outstanding withdrawals will still be processed after closure per normal verification.

Common Questions About Our Terms

These are the questions we get most often about the terms — account eligibility, payment disputes, identity checks, and what happens when terms change. If yours isn't here, live chat or email support can dig into the specifics with you.

You must be of legal wagering age in your state and located in a state where access is permitted under local law. We verify both at account creation and periodically afterward.

Yes. We post the updated version here and notify you by email when changes are material. Using your account after the effective date means you accept the revised terms.

Payment-name matching is a standard identity control. It prevents unauthorized withdrawals and satisfies state-level reporting requirements. Mismatches trigger a manual review before funds move.

Contact support right away. We can merge activity or close the duplicate. Balances in a duplicate account may be forfeited under the terms, so the sooner you flag it the better.

Email support with your account ID and a written data-access request. We'll send you a summary of stored data within the period required by your state's applicable law.

Yes — you can close your account at any time from account settings or by contacting support. Any verified pending withdrawal will still be processed after closure in the normal way.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.